BitGo vs Hex Trust

How BitGo vs Hex Trust compare on our ratings, custodian specs, funding, pros and cons.

BitGo4.5/5
VS
Feature
Ratings
Our score4.5/54.0/5
User ratingNo reviews yetNo reviews yet
Security4.53.5
Compliance4.54.0
Asset support4.54.5
Features4.54.5
Support4.54.0
Specs
KYC required YesNot disclosed
Custody modelQualified custodian, Multi-sig, MPC, HSM, Self-custody softwareQualified custodian, HSM
ClientsInstitutions, Funds, Corporates, High-net-worth, RetailNot disclosed
Regulated Yes Yes
SOC 2 report Yes Yes
InsuranceUp to $250M for assets where BitGo Bank & Trust holds all keys (Lloyd's of London and European market syndicate)Up to $25M in aggregate across all clients (custodian fraud, physical loss of private keys)
Assets supported1,770501
Staking Yes Yes
API access Yes Yes
Licenses & chartersOCC national trust bank charter (US), NYDFS limited purpose trust charter (US), FinCEN MSB registration and state MTLs (US), SEC broker-dealer registration (US), BaFin MiCA CASP authorization (Germany), VQF SRO membership under FINMA oversight (Switzerland), VARA custody license (Dubai, UAE), VARA broker-dealer license (Dubai, UAE), MAS Major Payment Institution license (Singapore), FINTRAC foreign MSB registration (Canada)MAS Major Payment Institution license (Singapore), VARA VASP license, custody (Dubai, UAE), VARA VASP license, broker-dealer (Dubai, UAE), Trustee Ordinance trust company registration (Hong Kong), Companies Registry TCSP license (Hong Kong)
MPC YesNot disclosed
Cold storage Yes Yes
Qualified custodian YesNot disclosed
Company
Founded20132018
HeadquartersUnited States—
InvestorsValor Equity Partners, Redpoint Ventures, Public, Galaxy Digital +1Not disclosed
Strengths and weaknesses
Pros
  • Up to $250M insurance from a Lloyd's and European market syndicate where BitGo holds all keys
  • Qualified custody fully backed by cold storage, with over 95% of client assets held cold at the end of 2025
  • Licensed by the OCC, NYDFS, BaFin under MiCA, Dubai's VARA and Singapore's MAS
  • Over 1,770 supported assets as of December 31, 2025
  • 501 assets across 31 blockchains on Hex Safe
  • SOC 2 Type II and SOC 1 Type II reports, plus CSA STAR Level 2
  • MAS Major Payment Institution license and two active VARA licenses
  • FIPS 140-3 Level 3 HSMs in air-gapped vaults behind data diodes
Cons
  • Material weaknesses in internal control over financial reporting disclosed in its FY2025 10-K
  • Securities class action filed in June 2026, and the Galaxy Digital suit was awaiting a ruling as of August 2026
  • COO left in October 2026 and the CFO is transitioning out
  • Insurance excludes hot wallets and setups where clients hold keys
  • Insurance capped at $25 million in aggregate across all clients
  • No EU license listed on the current Trust Center
  • Newest listed SOC report dates from December 2023
Best forFunds and ETF issuers needing a long asset list and published insurance, Global firms that want licensed entities in the US, EU, Dubai and Singapore, Exchanges and fintechs building wallets on an APIToken foundations that want custody, staking and DeFi access from one provider, Institutions in Asia and the Gulf that need MAS- or VARA-licensed custody, High-net-worth clients of the Aura wealth platform

Highlighted cells show the stronger value in each row. Data comes from each provider's site and public sources; check details before you sign up.

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